General Terms and Conditions
Welcome to the Betzillo Terms and Conditions. This page sets out the rules governing use of the Betzillo platform and explains the contractual relationship between us and account holders. Read these terms carefully before registering, depositing, betting or playing. By using the site you accept the rules, acknowledge the account and payment requirements, and agree to comply with any applicable limits, verification checks and promotional conditions described below.
Account Responsibilities
Registration and Verification
Registration requires accurate personal details, a valid email and accepting these Terms. Minimum age is 18. We may request identity documents, proof of address and proof of payment ownership. Verification must be completed before withdrawals or as part of security checks.
Account Security
Keep your login credentials private. Notify support immediately of unauthorised access. Accounts must be single‑user only; multiple accounts or shared access may lead to suspension or account closure in line with our rules.
Eligibility Requirements
Access depends on local laws and account eligibility. We accept customers from permitted jurisdictions and reserve the right to restrict or block registrations from specific regions. See account creation prompts for available country and currency options.
Acceptable Use of the Service
Prohibited Activities
Do not use the site for fraud, money‑laundering, chargeback abuse, collusion, automated play or any activity that harms the integrity of games or payment systems. Abusive behaviour toward staff or misuse of support channels is not allowed.
Fair Play
Play must be honest and within the spirit of wagering. Exploiting technical faults, circumventing bet limits or engaging in bonus abuse will result in voided bets, forfeited bonuses and possible account closure.
Bonus and Promotion Rules
General Principles
Promotions are subject to specific terms. Wagering requirements apply; typical welcome bonuses carry a 40x wagering condition on bonus funds. Minimum qualifying deposit for promotions is AU$30 (approx NZ$50). Maximum bet during wagering is limited (commonly AU$5). Free spins and bonus credits expire within stated periods. One bonus per person/household unless specified otherwise. We reserve the right to modify, suspend or cancel promotions.
Deposits and Withdrawals
Deposits
Supported methods include card payments, POLi, bank transfer, Neosurf and selected cryptocurrencies (BTC, ETH, USDT, USDC). Minimum deposit is generally AU$30 (≈NZ$50). Deposits are normally instant; third‑party fees may apply.
Withdrawals
Withdrawals require verification and may be processed via card, bank transfer or crypto. Minimum withdrawal thresholds apply (typically AU$30–AU$50). Processing times vary and are typically 24–72 hours before banking or network transfers complete. Daily and monthly payout caps apply as published in account limits.
Dispute Handling
Raise disputes via live chat or support email. Provide relevant transaction IDs and evidence when requested. We will review claims and apply Terms. Final decisions follow the contract and any applicable promotional rules.
Updates to the Terms
We may amend these Terms from time to time. Changes take effect when posted on site or notified to you. Continued use after changes constitutes acceptance. For significant changes we may provide advance notice via the account or email.